(435) 586-8341

Shipping & Returns

Clark & Linford Jewelers will accept authorized returns ONLY within 16 days from the shipping date. Items must be returned in their original unworn condition with all original labels and plastics attached to the item. Removing the return label attached to the items will void this return policy. If it is determined by Clark & Linford Jewelers that, there is any kind of damage such as scratches, marks, blemishes, or alteration of any kind on the item, item box, booklets, and any additional items (promotional gifts) which came along with the purchased item, we will not accept the return, in which case the customer will be liable for all shipping and handling fees for returning the item to him/her. We do NOT accept returns on any special orders. All special orders are final sale.

RETURN AUTHORIZATION:


All customers MUST request for a RA (return authorization) number for any item being shipped to Clark & Linford Jewelers. NOTE: Any package returned without a RA number will be rejected. All returned items must be shipped to us via INSURED MAIL. Sender is responsible for fully insuring the package. Clark & Linford jewelers will not be held responsible for lost, stolen, or damage packages in transit.

SHIPPING


All items are shipped via insured "signature required' shipping services. We will ONLY ship to the verified billing address for credit card transactions. There is No Indirect Delivery. We will not be held responsible for any package lost due to a customer having signed a "signature release form" which would authorize the carrier to leave the package in front of the door. Clark & Linford Jewelers will not be held liable for late packages due to the carrier's fault or act of nature. If the ordered package does not arrive on the given date, please contact us immediately. Any undelivered items must be reported to us within 48 hours of the promised arrival date. In the case that a package is refused or deemed undeliverable, and thus returned to us, any charges incurred will be the sole responsibility of purchaser.